Customer Check In
Features
System
Kiosk Check In
Advanced and secure yet simple kiosk using Apple iPad or Android tablets
Mobile Check In
Use the mobile check in app to check in using a cell phone and prefilled fields
QR Code Check In
Allow customers to scan a QR Code and check in using their own device.
Assisted Check In
Allows staff to check in customer using desktop manual entry
Staff Notification
Automatically send a text message to a staff member when a person selects a specific reason for visit.
Hours of Operation
Customize the system to only allow check in during specific times down to 1/2 hour increments.
SMS Text *
Send text messages to update the customer or ask them to come in.
Dedicated Database
Every location has a dedicated, encrypted database with event logging.
Stages
Use up to 6 stages that timestamp each step of the visit and which staff member helped them
Export Data
Export data at any time, filtered by date range
TV Display
Lobby TV display shows where a person is in line while maintaining privacy
Call to Station
Use multiple stations and let the TV call customers to specific staff station
Software Subscriptions
Unlimited Users
Create and control unlimited number of users
Unlimited Check Ins
No limit to your customers checking in
Unlimited Database Size
Keep your data as long as your subscription is current.
Unlimited Support
Unlimited phone and email support.
Free Training
Anytime before or during your subscription we are happy to give online training.
Unlimited Kiosks
Add as many kiosks as needed to your subscription.
Multi-System Dashboard
For those with multiple check in systems, we provide a free dashboard to see all locations at once.
Live Displays & Reports
Live Displays
Live data in check list style displays show customers as they arrive and flow through the office
Mobile Display
Mobile displays specifically designed for smaller devices such as phones and tablets.
Daily Report
Historical look at office activity. Filter by date, reason, names and more
Statistical Charts
A graphical look at the office activity, staff performance and customer needs
Reviews *
Reviews
Ask your customers to give a quick, star rated review and leave a comment more ...
Star Rated Reviews
Star rated reviews make it easy for the customer which leads to more results
No Fake Reviews
Reviews are only from actual customers, not competitors or trolls
Notifications
Automatically get a notification if a bad review is left by a customer
Security
MFA
Integrated Multi-Factor Authentication using your favorite authenticator app.
Role Based Security
Assign users security and access based on user role.
Full Encryption
All data is fully encrypted in motion using TLS 1.3/1.2 and AES256 encryption at rest
Expiring Passwords
Optionally, admin may configure passwords to expire at 30, 60 or 90 days.
Privacy / HIPAA
HIPAA Compliant
Complete system is HIPAA Complant and includes Business Associate Agreement
Encryption in Motion
All data is fully encrypted in motion using TLS 1.3/1.2
Encryption at Rest
All data is fully encrypted at rest using AES256 encryption
De-Identify set Days
Optionally have the system automatically remove names but keep statistics after a set amount of days more ...
Delete after set days
Optionally have the system automatically delete data after a set amount of days.
Risk Assessment
Complete compliance with published privacy policies and risk assessments
BAA Included
Standardized Business Associate Agreement included from day one
Automatic Backups
Multi-tier automatic daily backups stored in strategic on and off-site facilities
Support
Live Phone Support
All system include live phone support during business hours.
Email Support
All system include email support.
Emergency Support
All systems include dedicated emergency support 24 hours.
Reviews require sms text messages. Messages are sent to customer after check out only if phone number is provided.
