Customer Check In
Organize your customers
Simple Sign In kiosk to improve customer service
Kiosk Check In
A Visitor kiosk makes the check in process fast and easy. Place the floor standing kiosk close to the entrance and customers will sign in quickly. Checking in at the door moves this procedure away from the reception window and reduces casual conversations until the appropriate time. Gather information such as name, phone number, email and ask basic questions needed for the check in process.
Mobile Check In App
For those offices with repeat customers, our dedicated mobile app helps the customers sign from their own device and automatically fill in the necessary information with one touch. The free app is available on Android and Apple.
QR Code Check In
Some visitors would like to check in from the parking lot or further away. Our QR Code check in allows them to use their own device witout having to install an app. Post the QR Code on parking signs, at the door or send it in an email.
Get a Free Apple iPad!
with any newAnnual subscription purchase
We'll send you an Apple iPad to build your customer kiosk.
That's a $300 value.
Fits counter top or floor stand. Stand not included. Limited time offer
Reduced Chatter
Without removing the personal interaction, a kiosk can reduce the initial chatter that distracts staff from their job. After a visitor checks in, they will be called to the desk where staff can dedicate time specifically for that person.
Organization
Organizing visitors as they arrive is a specialty of the check in system. Visitors enter their name and choose a reason for their visit. This allows the system to automatically sort visitors so the staff can respond by department and need.
All your customers in one checklist
As customers arrive their information is sent to the live displays, a checklist for the entire staff to see who's in, who's next and who's helping who. When staff click acknowledge, it time stamps the entry and adds the staff name that marked the point. When the last point is clicked, Check Out, the visitor is removed from the active list. The entry is stored for long term reporting and documentation.Call to Station
Just like your favorite DMV office, staff can click a button to call customers to a station. TV Displays show the wait list and call out the name, asking them to come to a station.
Staff Notifications
The Customer Check In system can notify staff when a customer arrives. This is a big help for smaller offices that don't have a receptionist and need to know when people check in. Notifications are sent by reason for visit so each provider or department can receive a message when a visitor arrives for them.
Reporting
Timestamps of when visitors arrive to when they leave can provide amazing statistics. Volume by hour or reason for visit helps better manage schedules and staff load. Day of week reports give exact workload so management can schedule staff to handle busier times. No more estimating the office workload. You have the real numbers at hand.
Track customer satisfaction
Customer reviews are an important part of managing any customer service organization. Getting direct feedback from the customer helps channel successful strategies and filter out negative experiences. DSS Check In has Customer reviews integrated directly into the queuing system.
Real Customer Support
Speak with a live person
We believe in real customer service. We answer the phone and we are always happy to help in any way we can. Don't buy a software that doesn't have live, clear speaking support.
Free Training Included
Unlimited Support & Training
We are happy to you get started and get the most from Customer Check In. As soon as your system is setup, we can schedule a short training call to walk you and your team through setup and the daily usage of our system. During this call you can ask questions, tailor the system to your business and get a real feel for how it's going to help organize customers.
14 Day Free Trial
No Risk, No Credit Card
We'll give you a free, no risk trial for 14 days. You get your own, full featured software package to test with your staff and IT folks. Use your own iPad for the kiosk side of things. If you don't have an iPad, use the QR code or use manual entries. This will let you put the system into a live environment to see how it can really improve customer service in your office.
Live Demo Call
Schedule a 15 minute Live Demonstration Call
Take a tour with a live person on the phone. We are happy to give you a personalized, online demonstration. We'll show you all the features and answer any questions you may have. By the end of the short call, we can have you set up for a free, no obligation, 14 day trial of the complete system.
Click Here to schedule a demo callTransparent Pricing
No hidden fees or costs
Free Trial
No Credit Card needed14 Day Unlimited
- Unlimited Users
- Unlimited Data
- Unlimited Support
- Free Training
- 14 Day - No Obligation
- 100 Free Text Messages
Annual
paid annually$449.00 / Year
- Unlimited Users
- Unlimited Data
- Unlimited Support
- Free Training
- 25% Discount
- Text Messages 2.5¢
Monthly
paid monthly$50 / Month
- Unlimited Users
- Unlimited Data
- Unlimited Support
- Free Training
- Pay as you go!
- Text Messages 2.5¢